A short summary for press and official reviewers.
Media summary: Complaint against Beacon House Store over the Lighthouse 3 Desk Lamp
We ordered the Lighthouse 3 Desk Lamp from Beacon House Store; it arrived damaged, and after three weeks of attempts we have not received a replacement or refund.
Requested resolution
A replacement lamp in working condition or a full refund of the amount paid, along with a written explanation of the damage-handling policy.
Current status
Open
Key dates
- Published on
- Updated on
Public Evidence index
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A documented public complaint against Beacon House Store over Lighthouse 3 Desk Lamp. Full record at /en/complaints/beacon-lighthouse-3-lamp