Policies

Company reply

Draft policy based on platform requirements. The Platform Owner must review and replace it with final copy before launch.

A company representative replies through a dedicated Company Reply form, separate from the visitor-response flow. The representative supplies their role and contact details privately so the Platform Owner can verify their authority.

A reply is attributed to the company only after the Platform Owner confirms the representative through an official channel found independently of the form, and records the verification method and date. Any unverified reply remains unpublished by default.

A Company Reply is never published as a visitor response and never enters the Approved Count of visitor responses.

Before launch, the company receives a documented right-to-reply path; this path is not used to harass or to imply an outcome.